Academic Library Support Staff Competencies: What Should Support Staff Know and Be Able to Do?
نویسنده
چکیده
Rachel Applegate is Assistant Professor at Indiana University School of Library and Information Science, Indianapolis; e-mail: [email protected] Over half of all non-student employees of academic libraries are support staff. What competencies should these workers possess? To what extent are these competencies similar across library departments and across library types—in what ways do they differ from those considered valuable for public library support staff?
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